17 May 2010
Taxi driver told blind woman - put guide dog in the boot or get out
A LEGALLY blind woman was refused entry to a taxi unless she put her guide dog in the boot.
The incident outside Central Station in Sydney last week highlighted an ongoing problem for vision-impaired commuters that laws are failing to fix.
About 35 per cent of all people with guide dogs have been refused entry to a taxi in the past 12 months, despite hefty fines for cabbies who fail to comply.
Sydney woman Sarah Eady said she was at Central Railway's taxi rank on Thursday when a driver refused to let her five-year-old guide dog Ally into the front seat.
"I opened the door and he said 'Can you sit in the back with the dog' and I told him the dog was trained to sit in the front," she said.
"He said he didn't want the dog in the front and then he asked me to put Ally in the boot."
Ms Eady said she was often refused entry to taxis because of her dog.
However, the latest incident was particularly frustrating because it flew in the face of a recent Guide Dogs NSW awareness campaign that specifically targeted cabbies.
Advertisements featuring the slogan "Any dog can chase a car, ours can catch a cab" have been placed on the back of taxis throughout Sydney.
"These dogs are essential to our mobility," Ms Eady said.
"If I try to get a taxi and they say no it's hurtful because they are saying no to my dog and my dog is precious to me.
"But it also literally leaves me stranded - physically they've cut off the one way I have of getting somewhere where buses and trains aren't always available."
Guide Dogs NSW community education co-ordinator Dannie Hogan said the problem seemed to be worse in Sydney and other metropolitan areas.
"In smaller country towns there tends to be more of a relationship between the drivers and the vision-impaired so that they know what to do," she said.
In March, the NSW District Court fined a Sydney cabbie $750 after
the driver refused entry to Disability Discrimination Commissioner Graeme Innes and his guide dog.
NSW Taxi Council spokesman Stephen Butt said guidelines for carrying vision impaired passengers were included in driver training
courses.http://www.news.com.au
23:53 Posted in AUSTRALIA | Permalink | Comments (74) | 
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Comments
Since the fines are hefty and the drivers still don't want to listen... there could another penalty: driver license suspended for 3 months... let's see if they like that... no job for 3 months...
Posted by: Oxygen Sensor | 01 February 2011
I have to agree with the above comment... Fining people won't lead to something useful... as it seems. I will tell you how the police managed to teach drivers in my town to stop at pedestrian crossings... They spent 6 months watching such crossing and every time a drivers didn't stop and let people walk as the law specifies... bye bye driver's license for 3 months... After 6 months of intense work... every driver would stop...
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Such news just upset me so much... I am asking myself: why some people are acting like this driver? He doesn't seem to understand what to be blind means... Maybe he should be blinded for one week... After that, he would surely be very nice.
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I think that the best "remedy" for such drivers is to suspend their driver's license. Such a decision would mean that they can't work... and I bet you any sum of money that no driver will risk his job again under such circumstances...
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Interesting! But I can't decide whether I should take side with the dog or with the driver. I just can't condemn the driver because..well, I think it's his right to refuse if he doesn't want to. Just like the dog is trained to sit in front, the driver isn't trained to sit with a dog.
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I can't believe how rude this cab drivers are s they dis this to a blind women .their should be strict action taken against such cab drivers and they should fined heavily if found doing so .
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Considering that guide dogs are highly trained to do their job and when it comes to travel they are trained to lie in the front passenger footwell, between the feet of their owner. Aside from if there isn't enough room for the dog and owner in the front if a cabbie refuses to take a dog in their taxi then I think they should have their licence suspended, a fine just isn't good enough.
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I find this article sad. It seemed that the taxi driver wasn't only being rude to the dog, he was also discriminating on a handicapped person as well.
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Perhaps required classes on how these amazing dogs are trained to assist people would change the "cabbies" perception of the intelligent animal that's entering their cabs.
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It was probably very hurtful for a blind person to be asked to put her dog in the boot, but there's a fair chance that driver had a dog phobia, in which case keeping the dog in the front seat would have been a really bad idea, dangerous for everybody.
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If the driver had some sort of allergies, he should have informed the blind woman about that politely. I don't think there was any need to be rude.
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If the driver had some sort of allergy, he should have informed the blind woman politely. There was no reason to be rude to her and to the dog.
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I guess you are right about one thing: having an allergy is one thing, but being rude to a blind lady with a dog is another issue. I guess that such drivers should be penalized so they understand that they were wrong to take such action.
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What could I add more apart form people have already said? My opinion is that people today have forgotten that we need to act like brothers with one another and help people in need. It's makes me feel very sad to read such a story.
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This makes sad reading and one would have hoped for more enlightened attitudes today. Cab drivers accept people who have been drinking to excess with the obvious issue that they could be ill in the cab, yet wont take a trained guide dog? Very strange
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